Politique d’expédition

Shipping Policy

At SPRO44, we're committed to getting your authentic Italian espresso pods to you as quickly and safely as possible.

Order Processing

Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Orders placed after 2:00 PM EST will be processed the next business day.
During holidays or promotional periods, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

Delivery Times

Estimated delivery times are:

Canada: 2–7 business days
United States: 4–10 business days
International: 7–21 business days (depending on destination)

Please note that delivery times are estimates and may be affected by weather, carrier delays, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. SPRO44 is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. Include your order number and photos of any damaged items, and we'll work with the shipping carrier to resolve the issue as quickly as possible.